Safe mode is designed to allow troubleshooting or
remove any unwanted applications and can also be used
to prevent third-party applications from running
automatically when starting the BlackBerry
smartphone.
To start-up a BlackBerry Storm and BlackBerry
smartphones running BlackBerry Device Software
4.6 to 5.0 in Safe Mode, complete the following steps:
1. Remove and reinsert the BlackBerry smartphone
battery.
2. When the red LED (Light-Emitting Diode) goes
out, press and hold the Escape key (the key just right of
the center trackpad) until the loading screen appears
then release the Escape key.
3. When the BlackBerry smartphone boots up the
Safe Mode disclaimer listed below appears, click OK
to dismiss the disclaimer.
To start-up a BlackBerry Storm 2 and BlackBerry
smartphones running BlackBerry 6 and BlackBerry 7
to 7.1 in Safe Mode complete the following steps:
1. Remove and reinsert the BlackBerry smartphone
battery.
2. Once the loading bar is displayed on the screen of
the BlackBerry smartphone, press and hold the Escape
key (the key just right of the center trackpad) until you
hear beeping or the loading bar completes then release
the Escape key.
3. When the BlackBerry smartphone boots up the
Safe Mode disclaimer listed below appears, click OK
to dismiss the disclaimer.
Safe Mode Disclaimer message:
Your device is currently in Safe Mode. Your device
starts in Safe Mode if you hold the Escape key during
startup. To remain in Safe Mode, click OK. To exit
Safe Mode, click Reset.
NOTE: To turn off Safe Mode, remove and reinsert
the BlackBerry smartphone battery. Safe mode
enabled status is indicated by a safe mode indicator in
the BlackBerry smartphone status section of the Home
Screen.
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